Frequently Asked Questions (FAQs) for nurseries and childcare providers

Find out all you need to know about nurseries in our FAQs, collated from questions we get asked by our members and their parents. Can't quite find what you're looking for? See our range of helpful factsheets here and if you're still unsure, contact

To access our range of FAQs below you need to be an NDNA member. Simply login to view them or join NDNA as a member here.

For legal issues including contracts with parents, employment law, debt recovery, taxation, VAT and more NDNA members can contact our free Legal Helpline here.

If you have a safeguarding concern, please call 01484 407070 to speak to an early years adviser without delay. 

Qualifications, training & recruitment

Training course
See FAQs on early years qualifications, training and recruitment for nurseries,

See FAQs

FAQs about
Ofsted for nurseries

Manager on laptop
See FAQs about Ofsted from registering your nursery to space regulations.

See FAQs

Managing your nursery team 

Manager and practitioner
See FAQs on supporting your team, from depression, to uniform.

See FAQs

FAQs for parents of nursery children

Man and boy
See FAQs for parents, from choosing a nursery, to paying nursery fees.

See FAQs

Medication & illness at nursery

Baby with a rash
See FAQs on medication, illness and accidents at nursery, from norovirus, to Calpol.

See FAQs

Health & safety at your nursery

Fire extinguisher
See FAQs on health and safety in nurseries and queries about your nursery building. 

See FAQs

Nursery policies & procedures

Man with clipboard
See FAQs about nursery policies and procedures, from music licences, to GDPR.

See FAQs

Supporting your
nursery parents

Baby with parents and practitioner
See FAQs on supporting nursery parents, from Tax Free Childcare, to registrations. 

See FAQs

Confused child Can't quite find what you're looking for?

See our range of helpful factsheets, free to NDNA members here.  

Still unsure? Email the membership team at or call 01484 407070.

If you have any safeguarding concerns, it is important that you follow your local safeguarding procedures. Contact your local authority children’s services/social workers to speak to the off-duty social worker.